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Sale ends when these sell out. No restock at this price.
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OUR GUARANTEES
Warranty
Covers manufacturing defects and hardware failures under normal use. Free repairs or replacement for qualifying issues.
Read full policyMoney Back
Report a damaged or defective item within 30 days with photos and a short video. Nothing needs to be shipped back - we send a replacement or refund you within 5 business days.
Read full policyHave questions about our policies?
Warranty Policy
What's Covered
Our warranty covers all manufacturing defects and hardware failures under normal use. This includes the motorized faceplate mechanism, voice control system, LED components, touch sensors, and remote control unit.
What's Not Covered
- Physical damage from drops or impacts
- Water or liquid damage
- Unauthorized repairs or modifications
- Normal wear and tear
- Batteries (consumable)
How to Claim
Contact our support team with your order number and a description of the issue. We may request photos or a short video. If approved, we will repair or replace your unit at no cost.
Money Back Policy
Eligibility
You have 30 days from the delivery date to report a damaged or defective item and ask for a replacement or a full refund.
What we need from you
- Your order number
- Photos of the damage or defect
- A short video showing the problem
- Photos of the packaging if it arrived damaged
How it is resolved
You don't need to ship anything back. Once we confirm your case, we either send you a replacement unit or refund you within 5 business days to your original payment method.